What are your hours?

Hours:

Sunday - 12 to 5 pm

Monday - By Appointment

Tuesday - By Appointment ** SPECIAL HOURS 5/7 ** OPEN 3 to 7 pm

Wednesday - By Appointment ** SPECIAL HOURS 5/8 ** OPEN 3 to 7 pm

Thursday - By Appointment

Friday - 12 to 6 pm

Saturday - 12 to 6 pm

What do you mean, “By Appointment”?

If you aren't able to visit during hours listed above, you can email the gallery here to set up an appointment to visit during the week.

Please try to contact us at least 48 hours in advance if you’re able to. I’ll do my best to accommodate any last minute requests but it’s not always possible.

Do you ship internationally?

Yes! You can request a separate shipping invoice at check out. Please see below question for more details on shipping. If you would like a shipping quote before you purchase we are happy to help. Email us with what you’d like to order and the address it would be shipped to and we will get back to you with an estimate as soon as possible.

Why will I be invoiced separately if I want my purchases shipped?

The variety in size and weight of the different types of art for sale online make it difficult to have the website calculate it for us and have it be a fair price. This is why we invoice for shipping charges separately.

You will receive a separate invoice via email for the shipping charges that contains a secure payment link. After placing your order, you can expect your shipping invoice within 3-5 business days. The gallery ships fully insured through either USPS or UPS and always chooses whichever option is the cheapest (expedited shipping available at an extra charge).

Once your invoice is paid please allow 3-5 business days for your order to ship. You will receive an emailed notification and be given the tracking number. Shipping times vary, please check your tracking number with the chosen carrier to receive updates on delivery.

If you need something in a hurry, please reach out and I’ll do my best to accommodate your request. It’s only one person running the whole show over here so things sometimes have to operate at a slower pace than other galleries who have a team of humans behind the scenes making it all work. Your patience is greatly appreciated!

How soon will my order be ready if I chose local pick-up?

You will receive an email notifying you that the order is ready for pick-up. Most orders are available the next day but please allow up to 3 business days for it to be fulfilled. Scroll to the top of the page to check for updated hours. Pick up by appointment is available on days that the gallery isn’t open.

What if my purchase arrives broken or defective?

If your purchase arrives defective or broken, please contact the gallery immediately (within 3 days of delivery) and include photos of the defects/damage in your email. Make sure to photograph the package your order was delivered in and not just the damaged item(s). We inspect all items before shipping and can help you make an insurance claim with the shipping company and/or replace the item if possible.

Can I return or exchange my purchase?

All sales are final. We can’t accommodate any return or exchange requests. In the event that your purchase arrives damaged, please see above, we are happy to help make an insurance claim and/or replace the item if possible.

How do I submit my art?

Go here!

I make something cool and want to sell it in the gallery’s gift shop, how do I become a vendor?

Please email us here with your name and a little bit about what you’d like to sell in the shop.

Include some photos and any websites or social media info you have related to your creations/products.

Please don’t stop by during business hours to discuss things, I prefer to set appointments outside of gallery hours to meet with vendors.

Thanks you so much for wanting to be a part of Trash Lamb!